Effective Date: January 1, 2026
Last Updated: January 1, 2026
Introduction
Nexkara (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.
This Policy applies to visitors and users (“you,” “your”) of Nexkara’s website, online forms, digital platforms, and related services, including inquiries related to healthcare IT frameworks, custom software, ERP solutions, EDI integrations, workflow automation, and other technology services.
By using our website or submitting information through our forms, you acknowledge that your information will be handled in accordance with this Privacy Policy.
Information We Collect
Nexkara may collect the following types of information:
Contact Information: Name, email address, phone number, company/organization name, and related contact details.
Business and Organization Information: Organization type, business needs, project requirements, operational challenges, compliance needs, and areas of interest.
Inquiry and Communication Data: Messages submitted through contact forms, consultation requests, support inquiries, feedback, and related correspondence.
Service Interest Information: Information related to services you may be interested in, including HIPAA-compliant IT frameworks, custom applications, EDI order integration, ERP solutions, API integrations, workflow automation, DME consignment workflows, stock-and-bill processes, or other bespoke technology services.
Technical and Usage Information: IP address, browser type, operating system, device type, referral source, pages visited, time spent on the website, and other analytics data.
Cookies and Tracking Data: Information collected through cookies, analytics tools, and similar technologies used to improve website performance and user experience.
Information You Provide Voluntarily: Any additional information you choose to submit when contacting us, requesting a consultation, or describing your organization’s needs.
How We Collect Information
We collect information in the following ways:
Directly from You: When you submit a contact form, request a consultation, send us an email, or communicate with our team.
Automatically: When you browse our website, through cookies, analytics tools, server logs, and similar technologies.
From Third Parties: In limited cases, we may receive information from service providers, business partners, analytics platforms, or publicly available sources.
How We Use Personal Information
We use the information we collect for legitimate business purposes, including:
- Responding to inquiries, consultation requests, and service-related questions.
- Understanding your organization’s operational, technical, and compliance needs.
- Providing information about Nexkara’s healthcare technology services.
- Designing, proposing, and delivering IT frameworks, custom software, ERP solutions, EDI integrations, workflow automation, and related services.
- Improving our website, services, user experience, and communication process.
- Conducting analytics, quality improvement, and internal business planning.
- Sending administrative, transactional, or service-related messages.
- Sending marketing or promotional communications where permitted by law.
- Protecting our website, systems, and users from unauthorized access, misuse, fraud, or security risks.
- Complying with applicable legal, regulatory, contractual, or compliance obligations.
Healthcare and Compliance-Related Information
Nexkara provides technology services for healthcare-related organizations, including hospitals, physician groups, surgery centers, DME companies, multi-location clinics, and manufacturers.
While our services may involve healthcare workflows, compliance-ready systems, or operational data, this website is not intended to collect protected health information through public forms. You should not submit patient records, medical histories, clinical details, insurance information, or other sensitive health information through our website contact forms unless specifically instructed through a secure and authorized channel.
If a client engagement requires handling regulated healthcare data, such data will be managed under applicable contractual, security, and compliance requirements.
How We Share Information
We may share information in the following circumstances:
Within Nexkara: With internal team members, departments, or authorized personnel who need the information to respond to inquiries or provide services.
Service Providers: With trusted third-party vendors who help us operate our website, manage communications, provide hosting, analytics, IT support, marketing, security, or business operations.
Business Partners: Where necessary to support a project, integration, consultation, or service requested by you or your organization.
Legal and Regulatory Requirements: When required by law, legal process, government request, or to protect our rights, safety, users, or business operations.
Business Transfers: In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.
With Your Consent: When you authorize us to share your information with another party.
Cookies and Tracking Technologies
Nexkara may use cookies and similar technologies to:
- Recognize returning visitors.
- Understand how users interact with our website.
- Improve website performance, speed, and usability.
- Analyze traffic and service interest.
- Remember user preferences.
- Support marketing, analytics, and website optimization.
You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
To learn more about cookies, you may visit:
www.allaboutcookies.org
Marketing Communications
You may receive marketing or service-related communications from Nexkara if you have submitted an inquiry, requested information, subscribed to updates, or otherwise provided permission.
You may opt out of marketing emails at any time by using the unsubscribe option in our emails or by contacting us directly. Even after opting out of marketing messages, you may still receive important administrative or service-related communications.
Data Security
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we collect.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including responding to inquiries, maintaining business records, providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
When information is no longer needed, we may securely delete, anonymize, or archive it in accordance with applicable requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal or contractual requirements.
- Object to or restrict certain forms of processing.
- Request a copy of your information in a portable format.
- Withdraw consent where processing is based on consent.
- Opt out of certain marketing communications.
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Nexkara’s website and services are intended for business and professional users. Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information.
International Users
If you access our website from outside the country where Nexkara operates, your information may be transferred to, stored, or processed in another country where our systems, service providers, or business operations are located.
By using our website or submitting information to us, you understand that your information may be processed outside your country of residence, subject to applicable data protection requirements.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. Nexkara is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or legal requirements.
The “Last Updated” date at the top of this page indicates when this Policy was most recently revised. Your continued use of our website after updates are posted means you acknowledge the revised Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Nexkara
Attn: Privacy Office
Website: https://nexkara.com/
Email: info@nexkara.com