Nexkara
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Case study

Medzah Industries LLC

  • Healthcare Manufacturing
  • ERP Reporting

Instant ERP Reporting

Self-service reporting platform

A healthcare manufacturer had to raise vendor support tickets or build spreadsheets by hand to answer routine questions from its own ERP. Nexkara built a self-service reporting application that returns answers in seconds.

  • 19+

    Self-service reports

  • Seconds

    Per report

From paperwork, support tickets and manual spreadsheets to the Medzah ERP Reporting dashboard with purchase order, delivery, inventory and vendor spend reports

The challenge

Everyday questions about the client's own ERP data had no quick route. A vendor support ticket meant a wait of 30 to 60 minutes, or days for anything more involved, so staff fell back on manual exports and spreadsheets that were slow to build and hard to maintain.

What Nexkara built

A read-only reporting application connected directly to the ERP database, kept deliberately simple instead of adding a data warehouse:

  • 19+ custom reports
  • Executive dashboards with role-based access
  • Audit trails
  • An AI assistant that helps people find the right report

Results

  • Reports that took 30 to 60 minutes, or days via the vendor, now take seconds.
  • The export, reshape and email routine is gone for every supported report.
  • Vendor requests to change reports have dropped to near zero.
  • People without ERP licenses or specialized training can see live data.