- Diagnostics & Laboratory Services
- Self-Service Portal
Automated Partner Ordering
Self-service order portal
A diagnostics and laboratory services organization took partner orders by CSV, spreadsheet and email, and staff handled each one by hand. Nexkara built a self-service partner platform that takes an order from upload to print-ready assets in minutes.
- Minutes
From upload to print-ready assets
- Zero
Manual re-entry
The challenge
Partner orders arrived through scattered channels. Each one was validated by hand, turned into documents and labels by hand, chased for approval, and re-keyed between disconnected tools. That consumed operations capacity and made the process depend on individual people.
What Nexkara built
A web platform that lets partners place orders themselves:
- Bulk and single order entry
- Address validation and cleansing at intake
- Approval gates in the workflow
- Automated document and label generation
- Postage processing
- Role-based access
- Order status tracking
Results
- Batches that took hours of internal work now reach approved, print-ready assets in minutes.
- Partners submit their own orders instead of going through operations staff.
- Manual re-entry, document assembly and email approvals are gone.
- Addresses are checked at intake, which prevents shipment returns later.